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FAQs
?Please get in touch if we have notanswered your questions below
CALL TO ACTION
A. In-package promotion. It could be as simple as a call to action within the Instruction manual or a
message on the packaging itself. However, we would suggest a solus flyer will likely generate the
greatest response.
A. PRO is on hand to project manage the entire process – from design through to proofing, print and
delivery to your office or depot.
A. PRO has teamed up with one of the UK’s leading printers and is able to offer all subscribers a group discount rate and the benefit of economies of scale. This allows you to order what you need, when you need it, with no large storage costs. Average prices are less than 1p per unit, spec dependent.
WEBSITE
A. The build involves a number of clearly defined steps, overseen by your project manager. The
primary areas covered will be design/style, question selection, data compliance/GDPR support
and bespoke features/requirements.
A. We’ll work at a pace that suits you. Typical sets-up are usually signed off by the client within a two
week period, but we can certainly move things along quicker to meet a deadline.
A. We’ll wish to understand the brand’s styling requirements as well as ensure the questions
included on the site will be ones that provide the most productive, tailored information possible. However,
the vast majority of the work is competed our side and will be undertaken by your project manager.
A. No, simply brief any required changes or amends into your project manager and a member of the
PRO team will take care of it for you.
DATA
A. Data can be sent to you in real time as a live api feed, after each registration. Alternatively, PRO
can batch up the data and send it to you on a daily/weekly/monthly basis.
A. Yes, all data collected is owned exclusively and entirely by the brand.
A. PRO experts are on hand to advise on current legislation and adherence to best practise in both
the manner in which your data is collected as well as its usage once captured.
A. You will be given access to a dedicated online portal from which you can view your campaign. Live
reporting will enable you to analyse answers to your question set, filtered by date range, product
type and model number, if applicable. Furthermore, Enterprise customers will also receive their own monthly
‘Insight’ report – a simple to use yet incredibly powerful analysis tool which enables the user to
filter and cross tab all variables within their consumer database.
FINANCIALS
A. Invoices are payable monthly in advance.
A. 3 months, after which the subscription can be cancelled at any time with 30 days written notice.
A. Currently we are running the following special offers:-
ALL – Free web site design and build for the first ten sign-ups.
ALL – Refer a brand & receive a free months subscription.
ENTERPRISE PLAN – Pay for an annual subscription and receive a month's subscription free.
*Conditions apply.